Privacy policy.
Last updated: 16 May 2026.
Nura is built by Wuva Ltd, a company registered in England and Wales. We take your privacy seriously and try to write this policy in plain English. If anything is unclear, email us at hello@nuranote.com.
What we collect
Account information. Your email address and authentication details when you sign up. We use Apple Sign In and Stripe for billing — your card never touches our servers.
Your content. The captures you save — notes, voice memos, transcripts, scans, tasks, people, Loops, and spaces. Nura sees this content because it has to process it to organise it.
Usage analytics. Aggregate, anonymous metrics about which features are used and how often, via Plausible (a privacy-first analytics service that uses no cookies and does not track individuals).
Audio for transcription. Voice memos are transcribed on your device using Apple’s speech recognition. The audio only leaves your phone if you explicitly enable cloud backup.
How we use it
We use your data to run Nura: storing your captures, organising them with AI, answering your questions, and syncing across your devices. That’s it.
We never use your content to train AI models — ours, Anthropic’s, or anyone else’s. Our agreement with Anthropic explicitly forbids training on customer data.
Who we share it with
Supabase hosts our database and storage, in UK and EU data centres.
Anthropic processes captures through Claude to organise them and to answer Ask Nura queries. Anthropic processes data on our behalf and is forbidden from training on it.
Apple handles App Store subscriptions and authentication.
Stripe handles direct payments for plans not purchased through the App Store.
We do not sell your data. We do not share it with advertisers. We do not share it with anyone outside the processors named here.
Your rights under UK GDPR
You have the right to access, rectify, erase, and port your data. You can do most of this yourself: open Settings → Account → Export to download everything as Markdown, or Settings → Account → Delete Account to permanently erase your data.
For any request we can’t handle automatically, email hello@nuranote.com. We aim to respond within one working day.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you think we’ve mishandled your data.
Data retention
Active subscriptions. We keep your data for as long as your subscription is active.
After cancellation. Your account stays active in read-only mode for 30 days. After that, all your data is permanently deleted.
Voice memos. Stored for 90 days by default. Nura Pro subscribers can choose permanent storage.
Cookies
The Nura website uses Plausible analytics, which sets no cookies and does not track individual users. We don’t use marketing cookies and we don’t share data with ad networks.
Contact
Privacy questions or requests: email hello@nuranote.com. We read every message.